Salesforce Technical Administrator (Hybrid Admin / Functional Analyst)
Location: [Hybrid/Onsite] open to remote for the right candidate
Duration: Contract (Potential for long-term extensions)
Overview We are seeking a senior-level Salesforce Technical Administrator to support a complex, multi-org Salesforce environment. This role combines platform administration, governance, and declarative configuration with business analysis and stakeholder engagement.
You will work in a multi-tenant Salesforce architecture, enabling multiple development teams while maintaining centralized governance, security standards, and DevOps processes. The role also supports AI-driven capabilities (Einstein/Agentforce), integrations, and data initiatives.
This position is a hybrid Admin + Functional Analyst role, focused exclusively on declarative configuration (no Apex or LWC development).
Key Responsibilities Platform Administration & Governance
- Administer users, roles, profiles, permission sets, and SSO across multiple Salesforce orgs
- Enforce security best practices, including least-privilege access and data protection
- Maintain metadata standards, naming conventions, and object-level governance
- Support multi-org / multi-team environment access and governance
Declarative Configuration
- Design and build Lightning pages, record types, layouts, and Dynamic Forms
- Develop and maintain Flows (record-triggered, screen, scheduled, orchestration)
- Translate business requirements into scalable, secure declarative solutions
DevOps & Environment Management
- Manage sandbox strategy and environment alignment across teams
- Coordinate deployments and releases using DevOps tools (e.g., Copado)
- Support release planning, approvals, and documentation
AI / Einstein (Agentforce) Enablement
- Configure AI features including prompt templates, model settings, and guardrails
- Manage access controls, audit trails, and governance for AI-driven workflows
Integration Coordination
- Partner with integration teams supporting APIs and third-party systems
- Coordinate integrations (REST/SOAP, eSignature tools, document management systems, etc.)
- Ensure data security, retention, and auditability across integrations
Data Cloud Support
- Assist with data ingestion, identity resolution, and governance
- Align data models with business and platform requirements
Documentation & Reporting
- Develop dashboards and reports for system performance, adoption, and compliance
- Maintain system documentation, configuration records, and release notes
Business Analysis Responsibilities
- Conduct stakeholder interviews to understand business processes and needs
- Document requirements, workflows, and system impacts
- Translate business needs into declarative Salesforce solutions
- Support Agile ceremonies, backlog refinement, demos, and UAT
- Identify automation and process improvement opportunities
Required Qualifications
- 6–8+ years of Salesforce administration and business analysis experience
- Strong experience with:
- Multi-org Salesforce administration (users, permissions, governance)
- Declarative configuration (Flows, Lightning pages, objects/fields)
- Business process analysis and requirements gathering
- Experience working with complex security and compliance requirements
- Experience with DevOps and release management tools (e.g., Copado)
- Integration coordination experience (APIs, third-party platforms)
- Experience with Jira and Confluence for documentation and backlog management
- Strong documentation and communication skills
- Experience working in Agile environments (Scrum or Kanban)
- Proficiency with Microsoft Office and collaboration tools
- Salesforce Administrator Certification
Preferred Qualifications
- Experience with Salesforce Government Cloud, Public Sector solutions, or Data Cloud
- Experience with enterprise Salesforce governance frameworks and standards
- Experience configuring Lightning, OmniStudio, or guided workflows
- Experience with accessibility standards (e.g., WCAG/Section 508)
- Experience with data governance, audit trails, and compliance processes
- Public sector or regulated industry experience
- Experience with ITSM tools (e.g., ServiceNow)
- Additional Salesforce certifications (e.g., App Builder, Data Cloud, AI/Einstein)
What Success Looks Like
- Delivering scalable, secure Salesforce configurations aligned with business needs
- Enabling efficient multi-team development through strong governance and DevOps practices
- Translating complex business requirements into clear, actionable solutions
- Supporting AI, integration, and data initiatives with strong oversight and coordination
If you want, I can also:
- Shorten this into a candidate-facing job post
- Or turn it into a Boolean search string + LinkedIn outreach like we did earlier
#techind