The Call Center Staffing Agency You’ve Been Looking For.

When it comes to filling call center roles — whether temporary, temp-to-hire, or direct hire — The HT Group is a favorite among Fortune 500 companies and small organizations alike. Our 17 years of industry experience paired with our unrelenting dedication to customer service helps our award-winning call center staffing experts stand out from other staffing agencies across the U.S.

We know call center staffing.

Our team of experienced Austin, TX recruiters are experts in high volume call center staffing in Texas and across the nation. With a national candidate pool built over the course of 17 years, our recruiters are able to quickly identify and place the right talent for your call center, right when you need them. We perform background checks, prescreen, and vet our candidates for the specific experience and qualifications you require, so you can rest assured you’re only getting the best from our call center temp agency.

Types of call center roles we fill:

  • Customer Service Representative
  • Call Center Team Lead
  • Shift Supervisor
  • Bi-Lingual Customer Service Representative
  • Billing Representative
  • Order Processor Agents
  • Inbound Call Center Representatives
  • Outbound Sales Call Center Representatives
  • …and much more.

Custom call center staffing services for your specific needs.

Temporary Staffing
Access our network of experienced call center candidates to find the right employees for your business, fast.

You focus on your core business while we take over payroll. Reduce your administrative burden and cost that comes with payrolling. Enjoy all of the benefits as temp-to-hire with our payrolling services.

Direct Hire
Take advantage of our vetted, experienced candidate pool for your non-management positions with direct hire. Win the war for talent in today’s competitive job market with our direct hire services.

Vendor Management System (VMS)
When you take advantage of our large-scale staffing solutions, we’ll act as your temporary staffing agency partner with an on-site representative to oversee staffing needs. You can also become an approved staffing agency partner with your current VMS provider.

Our Austin call center staffing team will:

  • Determine your individual needs, requirements, and qualifications for candidate placement.
  • Provide both direct hire and temporary staffing experts with specific industry knowledge and experience.
  • Utilize our national candidate pool to find the right talent for you.
  • Qualify and screen every candidate before submitting them to you.
  • Manage the entire recruitment and interview process for you.

If you have large volume temporary, temp-to-hire, or direct hire call center need, call our temp agency! Our award-winning staffing team is ready to help you every step of the way.

Find the Right Employees


Fill your open call center positions today.

Whether your goal is to hire contractors for temporary staffing needs, or candidates to fill permanent positions, our experienced staffing professionals are ready to help you find the right fit, fast.

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