IT & Security Specialist – Shreveport, Louisana
Our client is seeking an IT & Security Specialist to play a key role in maintaining and strengthening the organization’s cybersecurity posture while supporting critical IT infrastructure. This position is approximately 70% focused on security operations, threat monitoring, vulnerability management, endpoint protection, and security administration, with the remaining 30% dedicated to systems administration, infrastructure support, and end-user technology services.
The ideal candidate has a strong foundation in IT operations and a demonstrated interest in cybersecurity, with the ability to proactively identify risks, support security initiatives, and contribute to a secure and resilient technology environment.
Key Responsibilities
Security Operations & Monitoring (70%)
Security Monitoring & Incident Response
- Monitor security platforms, alerts, and logs to identify potential threats, suspicious activity, and vulnerabilities.
- Investigate security events and support incident response, containment, remediation, and recovery efforts.
- Analyze trends and patterns in security data and escalate findings when appropriate.
- Assist in developing and improving security monitoring, detection, and response capabilities.
Endpoint Security & Threat Management
- Administer and support endpoint security solutions, including endpoint detection and response (EDR) platforms.
- Monitor endpoint health, security posture, and compliance with organizational standards.
- Assist with configuration, tuning, troubleshooting, and optimization of security tools.
- Support onboarding and integration of new endpoints, systems, and log sources into security monitoring platforms.
Vulnerability & Patch Management
- Conduct and support vulnerability scanning, assessment, and validation activities.
- Prioritize and track remediation efforts in collaboration with internal stakeholders.
- Support patch management processes to ensure timely remediation of security vulnerabilities.
- Assist with reporting and metrics related to vulnerability management programs.
Identity & Access Security
- Administer Microsoft 365 security controls, including MFA, conditional access, auditing, and email security.
- Support identity and access management processes across Active Directory and Entra ID environments.
- Perform user access reviews and assist with privileged access management initiatives.
Network & Security Administration
- Assist with firewall administration, security rule reviews, and network security troubleshooting.
- Support implementation and maintenance of security controls across cloud and on-premises environments.
- Participate in security assessments, audits, and compliance-related activities.
IT Infrastructure & Technical Support (30%)Systems Administration
- Manage and maintain Windows servers, workstations, and core infrastructure components.
- Perform system updates, maintenance, backups, and performance monitoring.
- Troubleshoot hardware, software, and networking issues.
Microsoft 365 & Infrastructure Support
- Administer Microsoft 365 services, user accounts, permissions, and collaboration platforms.
- Support core networking services including TCP/IP, DNS, DHCP, VPN, and connectivity troubleshooting.
- Assist with infrastructure health monitoring and capacity planning initiatives.
End-User Support
- Provide Tier II and Tier III support for escalated technical issues.
- Support employee onboarding and offboarding activities.
- Resolve complex technical issues impacting users, systems, and business operations.
Documentation & Continuous Improvement
- Document security procedures, incident activity, infrastructure configurations, and operational processes.
- Recommend and implement improvements to security monitoring, vulnerability management, and IT operations.
- Stay current on emerging cybersecurity threats, technologies, and industry best practices.
QualificationsEducation
- Associate’s or Bachelor’s degree in Information Technology, Cybersecurity, Computer Science, or related field, or equivalent professional experience.
Experience
- 3+ years of experience in cybersecurity, systems administration, IT operations, or a related technical role.
- Experience supporting security operations, vulnerability management, or security monitoring functions.
- Experience handling escalated technical issues in a Tier II or higher support environment.
Technical Skills
- Strong experience with Microsoft 365 administration and security features.
- Experience with security tools such as SIEM platforms, EDR solutions, vulnerability scanners, and security monitoring tools.
- Working knowledge of Windows Server, Active Directory, and Entra ID.
- Strong understanding of networking concepts including TCP/IP, DNS, DHCP, VPNs, and firewall technologies.
- Experience supporting patch management and vulnerability remediation processes.
Preferred QualificationsExperience with one or more of the following technologies:
- Splunk
- Tenable
- Cisco XDR / Secure Endpoint
- Cloudflare
- Palo Alto Networks
- VMware
Additional preferred experience:
- SOC 2, HIPAA, or similar compliance frameworks.
- Azure cloud administration and security.
- Security incident response and threat detection activities.
- Security certifications such as Security+, CySA+, SC-200, SC-300, or equivalent.
This role is ideal for an IT professional who wants to build a long-term career in cybersecurity. The position places a strong emphasis on security operations, vulnerability management, endpoint security, and threat detection while maintaining hands-on involvement with core infrastructure and systems administration. The successful candidate will play a critical role in protecting the organization’s technology environment while helping ensure stable and reliable IT operations.
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