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  • Location: Ausin
  • Type: Direct Hire
  • Job #18682

We are hiring IT Field Technician’s to support our datacenter and clients in Corsicana, TX. This position is 100% onsite. 

Work schedule: M-F 8 a.m. – 5 p.m. + on-call rotation for some nights and weekeds

This is a direct hire fulltime opportunity. Applicants must be authorized to work in the U.S. without sponsorship. 

Responsibilities of IT Field Technician: 

  • Supporting routers switches, racks, firewalls.  
  • Responsible for maintaining managed service customer computer networks to ensure SLA’s are met.
  • Communicates with customer and team members daily to ensure objectives are met.
  • Periodically assigned technical project work to be completed in addition to daily operations tasks.
  • Spends remaining balance of time on technical training and certification outlined in their training plan.
  • Logs time daily to reflect tasks completed.
  • Travels to customer site as needed to complete the above requirements.
  • Adheres to on-call schedule for after-hours

Preferred Experience: 

  • 1+ years technical field support
  • certifications such as CCNA, CompTIA+, Network+
  • Experience working in an OSHA enviroment
  • Experience with Salesforce or similar ticketing systems
  • Outstanding customer service skills

We provide on the job training. Must be reliable, teachable, and customer oriented. 

Background check and drug screen are required. 

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