A growing organization is seeking a Director of IT Engineering to lead its enterprise engineering and operations function. This role oversees critical technology infrastructure, including Azure cloud services, Windows server environments, and end-user computing platforms (laptops, tablets, mobile devices, and peripherals). The ideal candidate is a strategic leader with deep technical expertise and a proven ability to scale enterprise IT environments.
Key Responsibilities
- Lead and mentor engineering and operations teams responsible for enterprise server, cloud, and end-user environments.
- Define and implement engineering frameworks, standards, and roadmaps across the organization.
- Oversee project delivery and drive automation of operational workloads to improve efficiency and accuracy.
- Establish and maintain SLAs and operational effectiveness for core IT systems.
- Direct the design, testing, and deployment of innovative, emerging technologies.
- Manage the full lifecycle of enterprise infrastructure projects in partnership with the PMO.
- Provide strategic oversight for cloud architecture, disaster recovery, security, and automation standards.
- Ensure best practices in end-user and mobile device management, including O365, Intune, Active Directory, and related systems.
- Deliver operational guidance to service desk, field support, and secondary support functions.
- Monitor performance, reliability, and scalability of enterprise systems, recommending and implementing improvements.
- Develop succession planning and long-term IT engineering strategies aligned with organizational goals.
Qualifications
- Experience: 10+ years in IT engineering leadership, ideally as a director or senior-level manager.
- Education: Bachelor’s degree in Computer Science, Engineering, or related discipline.
- Technical Expertise: Strong background in operating systems, infrastructure management, Azure cloud services, and enterprise IT operations.
- Methodologies: Familiarity with ITIL, ITSM, and enterprise operational frameworks.
- Skills: Excellent leadership, communication, and organizational skills with proven ability to manage budgets and deliver results.
- Preferred: Experience establishing and maintaining a DevOps delivery framework.
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