**Candidates must be local to Austin. This role is onsite 5 days per week.
-Minimum Years of Experience, Skills, and Qualifications
- 5+ Support of MicroStation / ProjectWise / OpenRoads Designer
- 5+ Enterprise software implementation and deployment
- 5+ Software package creation and deployment
- 5+ SME for CADD tools and provides extensive support for civil engineering software
- 5+ Effective customer-centric support
- 5+ Experience providing guidance to end users based on analysis of hardware, software and technologies associated with civil engineering workflows
- Excellent communication skills and team player
- Exercises logic and reasoning to define problems, establish facts and draw valid conclusions
- Makes decisions that support business objectives and goals
-Preferred Skills and Qualifications:
- 5+ Years – Work on CADD/Engineering projects
- Experience using AI tools to gain efficiencies in Digital Delivery.
-Responsibilities and skills must include:
• Share knowledge of CADD / civil engineering principles and practices
• Troubleshoots CADD issues.
• Assist end users to ensure that CADD projects are completed on time, within budget and to users’ requirements.
• Collaborates with business analysts, technical writers, developers, and others to understand CADD requirements.
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