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  • Location: Buda
  • Type: Direct Hire
  • Job #18825
  • Salary: $110,000 - $140,000 USD

Director of Operations

Job Summary:
The Director of Operations will oversee the activities of the company, ensuring that the organization is managed and performs efficiently and effectively.

Supervisory Responsibilities: 
• Director level management position leading residential construction and business operations.
• Possesses strong management experience within softscape/hardscape design and related field
• Responsible for overseeing functions including installation, maintenance, landscaping/irrigation/drainage, design and more.
• Hires, trains, and leads department managers. 
• Organizes and oversees the work and schedules of departmental managers.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees as needed in accordance with company HR policy.

Job Scope:
• Establishes quantitative and qualitative metrics, guidelines, and standards by which the company’s productivity can be evaluated; identifies areas for improvement.
• Implements policies and procedures that will improve day-to-day operations.
• Oversees installation, purchasing, and sales departments, ensuring each is reaching goals set by departmental and company leadership.
• Plans, directs, controls, implements, evaluates, monitors, and forecasts budgets and cost of sales in each division to achieve financial objectives.
• Communicates and explains new directives, policies, or procedures to managers; for major changes, meets with entire operations staff to explain changes, answer questions, and maintain morale.
• Improves customer service and satisfaction through policy and procedural changes.
• Leads coordination and integration of efforts among operations, technology, and customer service to produce smoother workflow and more cost-effective business processes.

Requirements 
• 10+ years of experience
• Relevant experience within residential construction overseeing operation functions related to softscape/hardscape design 
• Thorough understanding of practices, theories, and policies involved in business and financial success.
• Superior managerial and diplomacy skills.
• Extremely proficient in Microsoft Office Suite or related software.
• Excellent analytical, decision-making, and problem-solving skills.

Education and Experience:
• Bachelors degree preferred 

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