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  • Location: San Antonio, Texas
  • Type: Contract to Hire
  • Job #17995
  • Salary: $20.00 USD

The HT Group is partnering with a health and fitness company to find Call Center Representatives! In this face-paced role, you will be supporting customers with any issues and delivering exceptional customer service. The ideal candidate for this position is self-motivated and a problem solver with previous overnight call center experience within the last year.

Fully Remote

Start Date: 10/3/2023

2pm-10pm PST – Friday-Tuesday Shift


Pay: $20/hr


  • Supporting customers with day-to-day issues relating to e-commerce and virtual products through email, chat, social media, and phones
  • Process returns once received, address verification, and other non-customer-initiated tasks
  • Assisting vertical teams such as loss prevention and trainers as needed
  • High quality, efficient production to meet pre-determined metrics relating to performance including productivity and customer satisfaction
  • Attempt to answer questions with all available resources before escalating


  • Candidates must have previous experience in a call center environment to be considered 
  • Must be able to start on 10/3/2023
  • Exceptional verbal and written communication skills
  • Previous sales, social media, and customer service experience is a plus
  • Multitask across multiple channels (email, chat, voice, social media)
  • Ability to self-manage daily tasks and productivity
  • Ability to keep accurate and consistent records
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