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  • Location: San Antonio, Texas
  • Type: Contract to Hire
  • Job #17999
  • Salary: $16.50 USD

The HT Group is partnering with a company in San Antonio to find a Customer Service Representative. In this role, you will be responsible for handling incoming calls from patients and providers, completing intake order forms, and maintaining patient account information. This is a high call volume position in a call center setting. 

This is a contract-to-hire position paying $16.50/hr.

Start Date – September 25th. 


  • Receive and respond to incoming calls from patients and providers and gather information to identify the organization’s ability to meet the patient’s needs
  • Resolves patient complaints and deescalate customer service calls
  • Record patient engagement in the corresponding patient information system
  • Complete intake order forms and identity coverage and ability to provide for service
  • Meet individual and departmental performance metrics


  • High School Diploma or equivalent
  • A minimum of 1 years of experience in an inbound call center environment
  • Practical knowledge of computers and applicable software
  • Ability to work in a fast-paced environment with minimum supervision 

All qualified candidates may apply above or email their resume to 

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