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Senior Salesforce Administrator

The HT Group has partnered with an established and rapidly growing technology company that is passionate about improving community health and safety through the power of data. The company provides software applications, interoperability and data management solutions to emergency medical services, fire departments and hospitals. The company is recruiting for a Salesforce Administrator to join their organization to:

  • Support the Salesforce ecosystem from Quote-to-Cash, including administration and internal ownership of TaskRay, Service Cloud and CPQ
  • Assist, guide and train Salesforce users across different teams on how to operate basic functions in Salesforce and help find solutions for complex challenges
  • Add new users to Salesforce organization, checking system permissions and data access for users and modifying permissions if the case may be
  • Assist with maintaining clean data in the Salesforce org, deduplicating or merging accounts, contacts, etc., – either on a bulk scale or individually
  • Creating ad-hoc or scheduled reports based on requests from Salesforce users across the organization
  • Assist with importing data sets of leads, contacts and accounts gathered from marketing and company events
  • Assist with the deal closing process, including reviewing signed contracts, comparing to Salesforce opportunities and executing the closed deal in Salesforce
  • Assist with systems integration between Salesforce and associated outside applications for billing and support

Minimum Requirements:

  • Salesforce expertise
  • Experience teaching basic Salesforce functions to others
  • A team player that enjoys helping others
  • Analytical, strategic thinker with strong problem-solving skills
  • Good communication skills – verbal and written
  • Fast learner

It’s a plus if you have:

  • SF Admin 201 Certification
  • Experience with administrating a SAAS B2B Salesforce org
  • Experience with SF Lightning transition
  • Experience with CPQ+SF Billing, Service Cloud, and TaskRay
  • Experience with SF systems integration/implementation
  • Experience with DemandTools
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