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Production Coordinator

The HT Group is now hiring a Production Coordinator for a learning and development company with headquarters in Austin. You will assist in the production and fulfillment of company materials to the required standards and deadlines, ensuring the highest level of service is delivered to internal and external customers at all times. Join a fun, fast-paced and energetic company that values hard work and results, with an environment that fosters success. The ideal candidate will be a detail-oriented team player with stellar customer service skills and previous experience in a similar production/print environement.

Position Details:

  • Direct Hire
  • Monday to Friday
  • North Austin – 78759

Key Responsibilities:

  • Coordinate, produce and fulfill orders of company materials ensuring a high standard of quality
  • Work to deadlines, ensuring that orders are shipped and received on time
  • Build relationships with internal and external customers
  • Collaborate with vendor-partner to drop-ship orders to customer events using appropriate software
  • Accurately fulfilling orders on time from internal and external customers using appropriate software
  • Support inventory stock management, including monthly cycle counts and ensuring stock of materials are kept at an acceptable level
  • Order stock items and other supplies
  • Partner with cross-functional teams to ensure standards, processes, and best practices are followed
  • Liaise and communicating with other departments regarding enquiries and order processing
  • Ensure that orders are delivered on time by the most cost effective method
  • Responsible for all print equipment and for duties including complex printing, production, binding and laminating of materials, reporting of printer maintenance issues, providing general maintenance of print equipment and copiers
  • Provide support around office, such as desk moves, minor repairs and upkeep
  • Provide organizational support for off-site storage
  • Other reasonable duties as assigned

Key Qualifications:

  • Reliable and responsible
  • Positive, can do attitude
  • Self-motivated
  • Organized with good attention to detail
  • Team player
  • Works calmly under pressure
  • Flexible to changing priorities
  • Takes ownership and accepts accountability
  • 2 years experience of working to deadlines
  • Experience of working in a customer centric environment
  • Ability to operate and understand a variety of software programs
  • Ability to pick up new systems quickly
  • Effective communicator, able to build and maintain professional relationships with colleagues
  • Ability to work on own initiative while maintaining a positive and professional manner at all times
  • Good communication skills – written and oral
  • Proficient working knowledge of MS Word, Excel and Outlook
  • Experience in a similar role dealing with high-volume printing and binding of documents would be ideal
  • A knowledge of duplex, multi-copy, reduction and enlargement would be useful
  • Experience of working with customer database systems and data entry is desirable
  • Some lifting and carrying will be a requirement of this role – such as boxes of paper and orders for fulfillment

Please submit your resume in Word/PDF format to be considered. Thank you!

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