The HT Group has partnered with a leading medical device supplier company and is in search of a Customer Support Representative to join their North Austin office over in the Arboretum area. The ideal candidate is self-motivated, hardworking, and is super friendly to assure customers have the best experience possible. This is an asap start.
Monday- Friday $17/hr
8am-4:30 (2-3 weeks of training)
7am-6:30pm (Flexible Schedule)
- Responsible for being staying compliant while interacting with customers.
- Responsible for handling complaints within a 90-day period and must follow up with customers after initial interaction.
- Assure all customers have the best experience possible with their concerns and account inquiries.
- Discuss new technologies and benefits with customer explaining benefits and approval of purchase.
- 2 years of experience working in a call center required (Medical device industry is a plus)
- Must be a committed employee
- Self-Motivated, outgoing, well-spoken and friendly
- Ability to learn quickly and be flexible in a fast-paced environment
- Upon perm hire the company will pay 80% of Health Insurance.
- Maternity and Paternity leave provided.
- Part of an incredible team with an amazing culture
- Monthly team happy hours and internal sales contests/promotions