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Customer Service Representative

The HT Group has partnered with a leading medical device supplier company and is in search of a Customer Support Representative to join their North Austin office over in the Arboretum area. The ideal candidate is self-motivated, hardworking, and is super friendly to assure customers have the best experience possible. This is an asap start.

Monday- Friday $17/hr

8am-4:30 (2-3 weeks of training)

7am-6:30pm (Flexible Schedule)

Responsibilities

  • Responsible for being staying compliant while interacting with customers.
  • Responsible for handling complaints within a 90-day period and must follow up with customers after initial interaction.
  • Assure all customers have the best experience possible with their concerns and account inquiries.
  • Discuss new technologies and benefits with customer explaining benefits and approval of purchase.

Qualifications

  • 2 years of experience working in a call center required (Medical device industry is a plus)
  • Must be a committed employee
  • Self-Motivated, outgoing, well-spoken and friendly
  • Ability to learn quickly and be flexible in a fast-paced environment

Benefits:

  • Upon perm hire the company will pay 80% of Health Insurance.
  • Maternity and Paternity leave provided.
  • Part of an incredible team with an amazing culture
  • Monthly team happy hours and internal sales contests/promotions

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