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Client Success Associate

As a Client Success Associate, you will be contributing to our client’s success by achieving sales objectives for new and existing Corporate Sales accounts. This is a great opportunity to get your foot in the door of one of Austin’s fastest growing outdoor companies.

Please send your resume if you are a highly motivated & self-driven service professional with excellent communication skills, business savvy, and able to quickly engage with customers and build relationships. You understand success includes both sales performance and best-in-class customer satisfaction.

  • Pay rate $18/hour; no commission for contractors
  • South Austin *this position will be REMOTE for the time being*
  • Temp with potential to hire
  • Set start date of October 5th

Responsibilities:

  • Support all inbound corporate inquiries for bulk customized and blank product
  • Evaluate customer objectives, and provide solutions to generate add-on sales opportunities
  • Identify & develop new business opportunities within existing accounts
  • Instigate proactive sales activities to establish recurring revenue opportunities
  • Manage, track and report sales activities and results using Salesforce
  • Collaborate with teammates and maintain a positive and professional attitude fostering teamwork
  • Provide consistent insight and feedback on how to improve our business process

Qualifications and Skills:

  • 0-2 years inside sales experience
  • Must have high volume call center or inbound call experience
  • Proven track record of customer success and task management
  • Ability to collaborate with cross functional teams at all levels
  • Strong written and oral communication skills
  • Ability to use strategic thinking and problem-solving skills to create new strategies, build relationships and team rapport
  • Ability to both work in startup like environments and within a large matrixed organization
  • Ability to work in a fast-paced, changing environment

Please submit your updated qualified resume in a Word or PDF document to apply!

Upload your CV/resume or any other relevant file. Max. file size: 32 MB.